2 posts tagged with "chatbot"

We're excited to announce a game-changing update for the MarketBetter chatbot: Customizable Call-to-Actions (CTAs)! This new feature allows you to tailor your chatbot's CTAs for specific pages on your website, giving you more control over how you engage with your visitors.

Why Customizable CTAs Matter​

Your website visitors interact with your chatbot on different pages, each with its own purpose—whether they're exploring your blog, checking out your product pages, or seeking support. With customizable CTAs, you can now create targeted actions that align with the context of each page, helping you:

• Increase Engagement: Offer relevant actions like downloading a guide, scheduling a demo, or connecting with an agent.
• Drive Conversions: Guide users toward the next step in their journey with personalized CTAs.
• Enhance User Experience: Provide a seamless and context-aware interaction that feels tailored to each visitor.

How It Works​

1. Add URLs for Chatbot Deployment​

In the URL Configuration section, you can specify the exact pages where your chatbot will appear. Simply enter the URLs (e.g., https://www.marketbetter.ai/) to ensure the chatbot is deployed only where you want it.

2. Customize CTAs for Each URL​

Once your URLs are set, head to the CTA Settings tab to view all your URLs and their associated CTAs in one place. You can search for a specific URL and customize its CTAs to match the page's purpose. For example:

• On the mainpage like https://wwww.marketbetter.ai, you might add a CTA to download a related whitepaper.

Each URL can have up to three customizable CTAs, with options to:

• Set the CTA label (e.g., "Download Now" or "Talk to an Expert").
• Attach a link or upload a file (e.g., a PDF guide).
• Choose an action type, such as connecting to an agent or showing a calendar for scheduling.

Get Started Today​

Ready to take your chatbot to the next level? Log in to your MarketBetter dashboard and start customizing your CTAs now! Whether you're looking to boost conversions, provide better support, or engage your audience more effectively, this feature gives you the flexibility to make it happen.

Customize Your CTAs Now

Let us know how you're using this feature to enhance your chatbot experience—we'd love to hear your success stories!

Happy customizing!

floLIVE, a leader in global IoT solutions, faced the challenge of converting robust web traffic into tangible business growth. The website, while attracting global visitors, functioned more as a static landing platform rather than an active engagement hub.

The Challenge: Converting Traffic into Engagements​

Despite successful marketing strategies driving significant web traffic, floLIVE's website did not facilitate real-time engagement with prospects, leading to missed opportunities.

Insight from floLIVE's Director of Marketing

Alisa Maloney explains:

"We were driving traffic but not engagement. Our platform needed to become more dynamic to capture and convert leads at critical decision moments."

Challenges Faced​

• Lack of Engagement Tools: There was no mechanism for visitors to interact directly with sales representatives in real-time.
• Integration and Support Issues: Previous solutions were costly and failed to integrate seamlessly with floLIVE's tech stack.
• Operational Inefficiencies: The existing tools did not provide the necessary support to maximize effectiveness.

The Solution: Implementing marketbetter​

marketbetter was selected for its comprehensive integration capabilities, customer support, and efficiency in converting visitors into leads.

Implementation Highlights​

• Segmentation of Web Traffic: This helped the sales team focus on high-priority visitors.
• Automated Routing: Integration with CRM systems allowed automatic visitor assignment to sales reps.
• Personalized Engagement: High-intent pages offered tailored interactions, enhancing visitor experience.

Strategic Outcomes and Innovations​

Under Alisa's leadership, the floLIVE team optimized marketbetter's functionalities to further align with their operational needs, leading to significant performance improvements.

Key Achievements​

• Enhanced User Engagement: Tripled interactions on the website through targeted, personalized communication strategies.
• Efficient Lead Management: Integrated systems facilitated improved lead routing and management.
• Business Growth: Marked increase in qualified lead conversion and customer acquisition rates.

The Impact: Transforming Digital Engagement​

With marketbetter, floLIVE saw remarkable improvements in engagement and conversions, highlighting the platform's impact on their overall business strategy.

Ready to optimize conversion like floLIVE?​

Scale conversions that are actually capable of driving business with our conversational AI. marketbetter's intelligent platform can help you turn your website into a powerful lead generation engine, just like it did for floLIVE.