Klenty Review 2026: Is This Sales Engagement Platform Worth It for SDR Teams?
Klenty has built a loyal following among B2B sales teams looking for cadence automation at a price point below SalesLoft and Outreach. With 387+ G2 reviews and a 4.6 rating, the numbers look solid. But dig deeper into user feedback, and patterns emerge that potential buyers need to understand.
We analyzed G2 reviews, Capterra feedback, SalesRobot's 30-day test, and Reddit discussions to give you the full picture on whether Klenty deserves your team's budget in 2026.
What Is Klenty?
Founded in 2015 in Chennai, India, Klenty is a sales engagement platform designed for small-to-midsize B2B sales teams. It automates email cadences, integrates with major CRMs (Salesforce, HubSpot, Pipedrive, Zoho, MS Dynamics), and has expanded into multichannel outreach including LinkedIn tasks, SMS, and calling via their Dial IQ product.
Core features include:
- Automated email sequences with personalization
- Multi-channel cadences (email, phone, LinkedIn, SMS, WhatsApp)
- Intent-based cadence routing (move prospects between sequences based on behavior)
- Prospect data enrichment with 26+ filters
- Meeting scheduling and CRM sync
- Dial IQ parallel dialer (separate product)
- AI writer for email personalization
- A/B testing on email steps
Klenty Pricing
Klenty offers tiered pricing that appears affordable until you factor in what's actually included:
| Plan | Monthly Cost | Annual Cost | What's Included |
|---|---|---|---|
| Startup | $60/user/mo | $50/user/mo | Email cadences, API integrations, basic reports |
| Growth | $85/user/mo | $70/user/mo | Multichannel outreach, CRM integrations, intent signals |
| Pro | $119/user/mo | $100/user/mo | Advanced reports, coaching, goal tracking |
| Dial IQ | Add-on | ~$35-50/user/mo | Parallel dialer, call recording, voicemail drop |
The real cost for a 5-person SDR team on Growth (annual):
- Klenty Growth: $350/month ($70 x 5)
- Dial IQ add-on: ~$175/month ($35 x 5)
- Data enrichment credits: usage-based
- Total: ~$525/month for sequencing + calling only
What's NOT included at any tier:
- Website visitor identification
- AI chatbot for inbound
- Built-in lead generation
- Daily SDR playbook with prioritized tasks
- Buyer intent signals from your website
What Users Love About Klenty
Strong Email Deliverability
Multiple G2 reviewers highlight Klenty's deliverability features. The platform staggers sends, randomizes timing, and includes warm-up capabilities that help emails land in primary inboxes rather than spam.
Solid CRM Integration
The Salesforce and HubSpot integrations sync bi-directionally. Activity logging, contact updates, and deal stage changes flow automatically. For teams already embedded in a CRM, this reduces manual data entry significantly.
Intent-Based Cadence Routing
This is Klenty's standout feature. When a prospect opens an email or clicks a link, Klenty can automatically move them to a different cadence — shifting from a cold introduction to a warm follow-up sequence without manual intervention.
Responsive Customer Support
Across G2 and Capterra, users consistently praise Klenty's support team. Response times are fast, and the team provides hands-on help with setup and troubleshooting. For a tool at this price point, the support quality stands out.
Competitive Pricing vs Enterprise Players
Compared to Outreach ($100+/user/mo) and SalesLoft ($125+/user/mo), Klenty delivers core sequencing functionality at roughly half the cost. For budget-conscious SMBs, this matters.
What Users Complain About
Steep Learning Curve and Clunky UI
This is the most consistent complaint across review platforms. A Capterra reviewer noted: "Klenty's platform is not very user intuitive. Anytime I want to add a new cadence, I need to read the support articles to relearn how to set it up correctly." SalesRobot's 30-day test confirmed the clunky interface, noting users will "constantly be in their customer support's inbox."
Billing Controversies
Multiple users report billing disputes and difficulty canceling. Some G2 reviews mention being charged after requesting cancellation, with resolution requiring multiple support interactions. This is a red flag for teams evaluating annual commitments.
Limited LinkedIn Automation
While Klenty added LinkedIn steps to cadences, the automation is semi-manual. Users still need to perform many LinkedIn actions themselves. For teams relying heavily on LinkedIn outreach, dedicated tools outperform Klenty's built-in capabilities.
Basic Reporting at Lower Tiers
The Startup plan's reporting is minimal. You need the Pro tier ($100/user/mo) to access coaching dashboards, goal tracking, and advanced analytics. This pushes the real cost closer to enterprise competitors for teams that need visibility.
No Prospecting or Lead Generation
Klenty automates outreach to existing lists but doesn't help you find prospects in the first place. You need a separate data provider (ZoomInfo, Apollo, etc.), which adds $5,000-15,000/year to your stack cost.
Klenty vs The Competition
| Feature | Klenty (Growth) | MarketBetter ($500/mo) | Outreach | SalesLoft |
|---|---|---|---|---|
| Email Sequences | Yes | Yes | Yes | Yes |
| Phone Dialer | Add-on ($35+) | Included | Add-on | Included |
| Website Visitor ID | No | Yes | No | No |
| AI SDR Playbook | No | Yes | No | No |
| LinkedIn Steps | Semi-manual | Intelligence | Yes | Yes |
| AI Chatbot | No | Yes | No | No |
| Enrichment | Limited | Included | Limited | Limited |
| Starting Price | $50/user/mo | $500/mo (3 seats) | ~$100/user/mo | ~$125/user/mo |
| Best For | Budget cadence automation | Full-stack SDR platform | Enterprise sales engagement | Enterprise sales engagement |
Who Should Consider Klenty
Klenty works well for:
- SMB teams (3-10 reps) who primarily do email outreach
- Budget-constrained teams that can't afford Outreach or SalesLoft
- Teams already using a separate data provider and just need sequencing
- Organizations with strong Salesforce or HubSpot CRM usage
Klenty is NOT the right fit if:
- You need a complete SDR platform (visitor ID, chatbot, dialer, signals)
- LinkedIn automation is critical to your outreach strategy
- You want AI to prioritize who to contact, not just automate sending
- Your team needs a daily playbook that turns signals into actions
The Bottom Line
Klenty is a competent email cadence tool at a reasonable price point. If your only need is automating email sequences with CRM integration, it delivers. But the clunky UI, billing concerns, and lack of prospecting capabilities mean it's really just one piece of a larger (and more expensive) tech stack.
The fundamental question: Do you need a tool that sends emails faster, or a platform that tells your SDRs who to contact, how, and when?
Klenty does the former. For the latter, explore MarketBetter's SDR platform — where visitor identification, AI-powered daily playbooks, email automation, a smart dialer, and an AI chatbot work together in one platform starting at $500/month for 3 seats.
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