Playbooks

Never Miss a Follow-Up: Two-Step Email Sequence That Runs Itself

Stop letting good leads slip through the cracks. If you've ever fired off a promising email, waited, refreshed your inbox a dozen times, and then… nothing β€” you know the frustration. This workflow takes that mental load off your plate with a clean rhythm: a personalized first touch, a pause that gives space, and a follow-up that feels like a gentle tap on the shoulder rather than a nag.

On this page

Overview

The workflow

Choose the Template and Audience
Configure the Workflow
Workflow Assistant in Action
Research Agent Setup
First Email Outreach
Delay
Second Email Outreach
Expand with Additional Nodes (Optional)
Test the Workflow
Launch and Monitor

Best Practices

Success Strategies
Two-Step Email Sequence Setup

Playbook Overview

01. When should you run this playbook?

  • When the first email is met with silence, and you need a reliable system to try again
  • When staring at a blank screen for every follow-up feels draining and unsustainable
  • When you want outreach to sound personal, without spending hours digging through LinkedIn updates
  • When your team needs one consistent way to handle leads instead of ten messy approaches

02. Used by following teams

SalesMarketing

Time Savings Impact

< 60min

Setup time

enough to set everything up and see it run

95%

Less manual work

the workflow keeps track of who needs a follow-up, not you

100%

Consistency

every prospect gets two well-timed touches, no exceptions

The workflow

STEP 1

Choose the Template and Audience

Open the Ready-to-Use Templates and pick Two-Step Email Sequence (Agent-Powered).

01.Open the Ready-to-Use Templates and pick Two-Step Email Sequence (Agent-Powered)
02.Hit Try this and the template springs to life
03.Pick who this will run for: existing audience or create a new one
04.Options include: Website Visits, File Upload, HubSpot Contacts, AI Search, Chrome Extension
STEP 2

Configure the Workflow

Give it a name that's obvious at a glance and add a short description.

Workflow Configuration

Set permissions: leave it open to everyone, or lock editing to admins only. Hit save, and you're dropped into the workflow builder.

Trust me, once you're running several workflows, you'll be glad you used clear names
STEP 3

Workflow Assistant in Action

Inside the builder, the Workflow Assistant immediately prompts itself to begin.

πŸ€– Auto-Build Sequence

β€’ Trigger β†’ Research Agent β†’ Email #1 β†’ Delay β†’ Email #2
β€’ Running commentary explaining what's being added
β€’ Feels like a guide walking you through what's happening
β€’ Less like software dumping blocks on a canvas
STEP 4

Research Agent Setup

This is the enrichment layer that gathers company insights and talking points.

# Research Agent Gathers:
Β 
## Company Overview:
- Quick company background
- Industry and size
- Recent developments
Β 
## Recent News:
- Funding rounds or updates
- Product launches
- Executive changes
- Industry trends
Β 
## Talking Points:
- Specific insights for outreach
- Relevant pain points
- Connection opportunities
Β 
## Customization Options:
- Edit existing Agent to tweak what it pulls
- Spin up a new one tailored to your style
- Or grab one you've already saved
STEP 5

First Email Outreach

With insights in hand, the first email goes out as the introduction.

πŸ“§ First Email Options

β€’ Edit the draft if you want to change the language
β€’ Create a new template from scratch
β€’ Select a pre-built one from your library
β€’ Keep it human: mention something specific, show you've done your homework
β€’ End with a clear call-to-action
STEP 6

Delay

After the first email, the workflow pauses to avoid pestering.

Timing Strategy

Default is three days. You can adjust β€” minutes, hours, days, even weeks β€” but three strikes the right balance for most outreach.

Enough time to avoid pestering, not so much that they forget you exist
STEP 7

Second Email Outreach

This is the follow-up, and it should feel different from the first.

# Second Email Strategy
Β 
## What Works Well:
- Reference your first note so they have context
- Share a resource, a case study, or a testimonial
- Keep it short, keep it polite
- Softer, more helpful, less like a repeat
Β 
## Subject Line Ideas:
"Wanted to share something useful, {{firstName}}"
"Circling back with a quick thought on {{topic}}"
Β 
## Options:
- Edit existing template
- Create fresh from scratch
- Use a saved template
STEP 8

Expand with Additional Nodes (Optional)

Once you're comfortable, you can layer in more power.

πŸš€ Additional Power

β€’ Slack or Teams Alerts β†’ notify your team when someone engages
β€’ CRM Sync β†’ send contacts into Salesforce or HubSpot automatically
β€’ HeyGen Video β†’ drop in a short video message featuring your avatar
β€’ Google Sheets Worker β†’ log results and replies into a sheet for tracking
β€’ Calendar Scan β†’ surface available meeting slots directly
STEP 9

Test the Workflow

Before flipping it live, run a test to see what would happen.

Test Mode Preview

You'll see the research data pulled for a sample contact, the emails that would be drafted, and the actions queued up. Nothing actually sends.

It's a rehearsal, and it's worth the five minutes
STEP 10

Launch and Monitor

Ready? Toggle it on and click Start Workflow.

πŸ“Š Monitor Results

β€’ How many emails went out
β€’ Who opened, clicked, or replied
β€’ Any failures that need fixing
β€’ Use insights to tweak templates, timing, or audience
β€’ Track performance for sharper results next round
PRO TIPS

Success Strategies

β€’ Keep first emails short and specific - mention something that shows you've done your homework

β€’ The delay is crucial - don't rush the follow-up, give prospects time to respond

β€’ Make the second email feel helpful, not desperate - share a resource or case study

β€’ Test different subject lines to see what resonates with your audience

β€’ Use the research agent insights to personalize beyond just name and company

LIVE DEMO

Two-Step Email Sequence Setup

Watch how to set up the complete follow-up sequence from template selection to launch in under 15 minutes.

Ready to put your cold sequences on autopilot?

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