What are AI credits?+
AI credits power every AI workflow in MarketBetter from one monthly budget: signal analysis, account research, AI research on your lists (ask a question about every account or contact, like whether they are hiring SDRs or which CRM they use), email and LinkedIn writing, call and meeting briefs, the chatbot and reply handling. The signal and message counts on each plan show a typical month. Credits are measured as model tokens processed for you, and your usage is always visible in the app.
What is an enrichment credit?+
Enrichment credits pay for external data lookups. Company found 1, email 2, LinkedIn profile 2, person found 2, phone 3, company enrichment 3, pre-meeting deep research 3, Sales Navigator export 0.25 per contact. Web page scraping is free, and lookups through data providers you already pay for are never charged.
What happens if I reach my allowance?+
We notify you at 80% and 100%. Nothing is charged beyond your plan unless you approve it. You can add AI capacity or enrichment credits at any time using the sliders above.
Do credits roll over?+
Monthly AI allowances reset each month. Add-on enrichment credits stay available for 12 months from purchase.
How many users can I add?+
As many as you need. Every plan includes unlimited users, including reps, managers, marketing, admins and contractor SDRs. You pay for usage, not seats.
Are there setup fees?+
Guided onboarding is included in Growth and hands-on onboarding in Scale. Enterprise implementations with custom CRM field mapping and dedicated sending infrastructure have a one-time $4,500 setup fee. SSO/SAML, MFA enforcement and role-based access setup is a one-time $1,200.
Are these monthly or annual prices?+
The prices shown are monthly equivalents on an annual agreement. Growth is $11,988 per year and Scale is $29,988 per year before add-ons. Taxes are additional where applicable.
What is 1:1 ABM?+
A program for the accounts you can’t afford to miss, usually 50 to 250 a quarter. We map the stakeholders, research each executive, draft outreach from your rep, a product leader and an executive, build a personalized landing page for every account and coordinate gifts or experiences. A dedicated strategist runs it with you and reviews results every two weeks. It starts at $4,500 a month with a 3-month minimum.
Do you send the gifts?+
We plan them with you and coordinate them through the gifting platform you already use, such as Reachdesk, Sendoso or Tremendous. Each account’s landing page links to the gift so the recipient can claim it. Gift and experience budgets are billed at cost.
I am already a customer. Does my plan change?+
No. Existing subscriptions continue under their agreed terms. Contact your MarketBetter team if you want to move to one of these plans.
How do I get started?+
Book a call and bring the plan you configured above. We walk through your accounts and stack, confirm the allowances and agree the launch plan with you.