Data deletion instructions

MarketBetter (operated by Iybiz Holdings, DBA marketbetter.ai) lets you delete data connected through Meta products, including WhatsApp Business accounts and Facebook Login for Business.

If you are a MarketBetter customer (business)

1. Disconnect WhatsApp in your MarketBetter workspace settings (Integrations). We revoke and delete the stored access token immediately.
2. To also delete the WhatsApp messages, contacts and templates we store for your account, email [email protected] from an admin address on your account and ask for "WhatsApp data deletion".
3. We delete the data within 30 days and confirm by email.

You can also remove MarketBetter's access from Meta's side. In Meta Business Settings, go to Accounts → WhatsApp accounts → [your account] → Partners, then remove MarketBetter.

If you received WhatsApp messages from a business that uses MarketBetter

• Reply STOP to that conversation to stop further marketing messages.
• To have your phone number and messages deleted, contact the business that messaged you, or email [email protected] with your phone number in international format (for example +55 11 91234 5678). We will delete it within 30 days, on behalf of that business, and confirm.

Facebook Login

If you signed in to MarketBetter with Facebook, email [email protected] and we'll delete the profile data received from Facebook within 30 days. You can also remove MarketBetter in Facebook: Settings → Apps and websites.

Questions: [email protected] · 7059 Fullerton Circle, Frisco, TX 75035, USA